Terms of service.

Booking/Payment

To reserve your regular booking and help GGT manage payments, lessons need to be booked/paid for a minimum of 4 in advance. At the end of a batch you will be reminded that a payment is due the following week.

For school, fees are required at the beginning of each term for the whole term (number of weeks vary).

Cancellations

If you wish to cancel a lesson then please can you give as much notice as possible.  I will always seek to give you an alternative time.  There’s a 24 hour cancellation policy: if you cancel with less than a day’s notice it’s likely you will still be charged for the lesson (as this is time that could have been used for another lesson).

This also applies to cancellation for illness.

Conversely if GGT cancels for any reason the fee will be held in lieu and will be added on to the end of a run of lessons - we will endeavour to provide plenty of notice.

If lessons are missed for more than two consecutive weeks (or bookings are cancelled on a regular basis) then your diary slot may be offered to another student; GGT will consult with you first before doing this.

If you wish to stop lessons permanently then 4 weeks notice is required.

Holiday

GGT doesn’t necessarily  run to normal term structures and lessons may continue through school holidays; we will email to let you know beforehand.

Please use the form below to download a terms and contact form. This will need to be signed and returned before lessons can start.